Terms of Service

Last updated: May 19, 2023

Welcome to Float Health! These Terms of Service ("Terms") govern your use of our healthcare services, including our website, mobile applications, telemedicine consultations, and any other related features or offerings (collectively referred to as the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

  1. Acceptance of Terms

    By using our Services, you affirm that you have read, understood, and agree to be bound by these Terms. If you are accessing or using our Services on behalf of a company or other entity, you represent and warrant that you have the authority to bind that entity to these Terms.

  2. Services Overview

    1. Specialty Pharmacies: We provide nurse staffing services to specialty pharmacies to facilitate the administration and management of specialty medications. Our Services may include visit staffing, patient monitoring, treatment tracking, medication verification, prescription processing, inventory management, and other related services.

    2. Patients: We offer healthcare services to patients, including in-person medication administration, medication management, and educational resources by our independent nurses. Our Services aim to enhance patient care and support.

    3. Independent Nurses: We provide resources and tools to independent nurses to assist them in delivering quality care to their patients. This may include access to educational materials, patient management platforms, and communication channels.

  3. User Responsibilities

    1. Specialty Pharmacies:

      • You must comply with all applicable laws, regulations, and professional standards in the provision of pharmacy services.

      • You are responsible for maintaining the security and confidentiality of patient information and for ensuring compliance with relevant privacy laws.

      • You shall not use the Services for any unlawful or fraudulent purposes.

    2. Patients:

      • You are responsible for providing accurate and complete information about your medical history, medications, and any other relevant details.

      • You understand that the independent nurses providing the Services may rely on the information you provide and that inaccurate or incomplete information may affect the quality of care provided.

      • You agree to follow the independent nurse‚Äôs instructions and recommendations.

    3. Independent Nurses:

      • You must possess the necessary qualifications, licenses, and certifications to provide healthcare services in your jurisdiction.

      • You shall provide care in accordance with applicable professional standards, laws, and regulations.

      • You shall maintain the confidentiality of patient information and comply with privacy laws.

  4. Privacy and Security

    We are committed to protecting your privacy and maintaining the security of your personal information. Our Privacy Policy explains how we collect, use, and disclose information from users. By using our Services, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.

  5. Medical Disclaimer

    1. Our Services are provided for informational purposes only and do not constitute medical advice, diagnosis, or treatment. The information provided through the Services should not replace or substitute for professional medical advice, examination, diagnosis, or treatment. Always seek the advice of a qualified healthcare professional with any questions you may have regarding a medical condition.

    2. We do not endorse or recommend any specific medications, treatments, or healthcare providers mentioned or provided through the Services. Reliance on any information provided by our Services is solely at your own risk.

  6. Limitation of Liability

    1. To the maximum extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use or inability to use the Services or any actions or omissions of healthcare professionals or other users of the Services.

    2. We do not assume any responsibility for the accuracy, completeness, or usefulness of any information provided through the Services. You acknowledge and agree that your reliance on any such information is solely at your own risk.

  7. Termination

    We reserve the right to suspend or terminate your access to the Services, in whole or in part, at any time and for any reason, without notice or liability.

  8. Governing Law and Dispute Resolution

    These Terms shall be governed by and construed in accordance with the laws of the United States of America and the state of California. Any disputes arising out of or relating to these Terms or the Services shall be resolved exclusively through binding arbitration in accordance with the rules of [Arbitration Institution]. The arbitration shall be conducted in San Francisco, CA, and the language of the arbitration shall be English.

  9. Modifications to the Terms

    We may modify these Terms from time to time. Any changes to the Terms will be effective immediately upon posting of the revised version on our website or mobile applications. Your continued use of the Services after the posting of any changes constitutes your acceptance of such changes.

  10. Contact Us

    If you have any questions about these Terms or our Services, please contact us:

    • By email: info@float.health
    • By phone number: 858-771-6213

By using our Services, you acknowledge that you have read, understood, and agreed to these Terms of Service.