HIPAA Compliance Statement

Last updated: September 24, 2024

At Float Health, we are committed to protecting the privacy and security of our patients' health information. As a provider of on-demand nursing services for in-home care, we understand the critical importance of maintaining the confidentiality of Protected Health Information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA) of 1996.

Our Commitment to HIPAA Compliance

As a HIPAA-covered entity, we adhere to all applicable HIPAA regulations, including the Privacy Rule, Security Rule, and Breach Notification Rule. Our commitment to HIPAA compliance extends to all aspects of our operations, including:

  1. Data Collection and Handling: We collect, use, and disclose PHI only as permitted by HIPAA regulations and with proper patient authorization.
  2. Data Protection: We implement robust technical, physical, and administrative safeguards to protect PHI from unauthorized access, use, or disclosure.
  3. Security Measures: Our systems employ state-of-the-art security measures, including, but not limited to:
    • Strict access controls to ensure only authorized personnel can access PHI
    • Comprehensive logging and auditing of all data access and system activities
    • Annual penetration security tests
  4. Business Associate Agreements: We maintain appropriate Business Associate Agreements with all third-party service providers who may have access to PHI.
  5. Training: All our staff members undergo HIPAA compliance training upon hire and annually thereafter to ensure they understand and adhere to our privacy and security policies.
  6. Incident Response: We have established procedures for detecting, reporting, and responding to any potential data breaches or security incidents.

    7. Your Rights as a Patient

    As a patient, you have certain rights under HIPAA regarding your health information. These include the right to:

    • Access and obtain a copy of your health records
    • Request corrections to your health information
    • Receive an accounting of certain disclosures of your PHI
    • Request restrictions on the use and disclosure of your PHI
    • Choose how we communicate with you about your health information

    For Speciality Pharmacies

    As a trusted partner to Specialty Pharmacies, Float Health understands the unique challenges and responsibilities you face in delivering care to patients. Our HIPAA-compliant practices are designed to seamlessly integrate with your operations, ensuring that:

    • We maintain the highest standards of patient data protection throughout our collaborative care delivery process.
    • Our nursing staff are well-trained in HIPAA compliance, with comprehensive training required upon hire and annual thereafter.
    • We provide secure, compliant channels for necessary information exchange between our nursing staff and your pharmacy team.
    • Our services help you meet your own HIPAA obligations by extending your commitment to patient privacy into the home care setting.

    By partnering with Float Health, you can assure your patients that their sensitive health information is protected not just within your pharmacy walls, but throughout the entire care journey. We are committed to maintaining the trust you and your patients place in us, and we will continue to prioritize the privacy and security of health information in all aspects of our services.

    Contact Us

    If you have any questions about our HIPAA compliance practices or wish to exercise your rights regarding your health information, please contact our Privacy Officer at:

    info@float.health

    c/o Privacy Officer
    Float Health
    2261 Market Street #4745
    San Francisco, CA 94114