The first step toward onboarding is completing the contact form. We will contact you to collect information and documents (resume, license verification, certifications, etc) to ensure you qualify. Nurses that meet our requirements will advance to vetting, background checks, and the interview stage. Next, we coordinate shadow and preceptor visits with an existing Float nurse allowing you to experience how a home visit is similar (but a lot easier!) to caring for patients in the hospital.

Our onboarding process will guide you to submit the following information: name, location, license number, CPR/BLS certification, any other nursing-specific certifications, insurance, and your nursing experience. Feel free to get started with what you have on-hand now and we will work with you to collect the rest as you progress through onboarding!

Shadow visits are optional for nurses with home infusion experience and those who have experience using a curlin pump.

A shadow visit allows a new Float nurse the opportunity to experience what a home visit is like, prior to taking their first official visit. For nurses who are new to infusion, and/or going into patient homes, shadow visits are very valuable in building comfort and confidence. Many nurses end up bonding with the patient they see during their shadow visit and often become one of the patient’s primary nurses!

We send out text notifications for all visit opportunities. Each text notification includes location, medication, approximate infusion length, and payment. Other details may include access or language preferred.

Nearly all patients seen through Float are being treated with infusions for chronic conditions. Many of them have received these medications routinely for years to keep them happy and healthy. Common indications include immune problems, gout, arthritis, chronic migraines, ulcerative colitis/Crohn’s, and blood disorders. Most chronic conditions have a specialty drug available to prevent the symptoms that would otherwise impair these patients.

The pharmacy will send out a delivery to the patient that includes everything needed for the visit, including: medication, IV tubing, IV start kit, angiocath, gloves, alcohol pads, dressing change kit, etc. All you need to bring is equipment for taking vital signs!

Nurses are required to bring an internet enabled device for eCharting plus tools for assessing the patient and taking vital signs, including: stethoscope, BP cuff, thermometer, and pulse ox.

All supplies are left at the patient's home and can be discarded in the trash. Sharps can be discarded in a sharps container.

Nearly all of our pharmacies use our eChart. The eChart can be filled out on any device with wifi (laptop, phone, tablet). Once complete, you click submit to securely send the chart to Float.

During onboarding, we will send you a link to set up direct deposit.

Hourly rates are dependent on the pharmacy, medication, patient, location, and urgency of the visit. On average visits pay $70-$105/hr in California, with occasional incentivized rates. Float pays per visit, for the duration spent at the home. Duration can be dependent on the maximum hours authorized by the pharmacy and insurance. We do not reimburse for drive time or miles.

Electronic visit verification (EVV) exists to protect patients: it confirms that scheduled care actually happened, at the patient's home, when it was supposed to - the same logic as scanning a med before administering it. It's also federal law. Under Section 12006 of the 21st Century Cures Act, CMS and state Medicaid programs require that the location where a visit starts and ends be electronically verified as a condition of payment, and this standard is expanding to cover Medicaid and Medicare home visits nationwide. Float has built this functionality into the app in the most privacy-protective way we could, and we're applying one consistent standard to every Visit so your experience doesn't change based on who the payer is.

Right now, we collect your location at two clear moments: when you tap "Confirm Arrival" and when you tap "Confirm Departure." Each captures a single snapshot, your coordinates and a timestamp, tied to that Visit. We only collect location when it's obvious you're sharing it, the same way tapping the locate-me arrow on a map tells you it's finding your position. Confirming arrival and departure works the same way: it's the action that triggers the capture, so there's never a question of whether your location is being recorded in the background. The app does not access or record your location at any other time, even while it's open on your screen. Granting the location permission lets the app request a reading; the app only makes that request at those two taps. A side benefit of this design: it doesn't drain your battery, and it works offline - if there's no signal at a patient's home, the two snapshots are saved on your device and sent when you're back in coverage.

No, no, no, and no. There is no tracking during travel to or from a Visit, no tracking between arrival and departure, nothing after you confirm departure, and nothing while you're off duty or just browsing the app, except for moment when you explicitly share your location, like tapping the “find-me” button on a map. The app cannot collect your location when it's closed or in the background - the "While Using the App" permission doesn't allow it, and the app doesn't attempt it.

Please keep Precise Location on. Approximate location on an iPhone can be off by several miles, which isn't enough to verify that a Visit started and ended at the patient's home - and an unverifiable Visit can fail an audit for our pharmacies. Precise Location applies only to those same two snapshots; it does not change when or how often your location is collected. A technical glitch is not an unverified Visit. If a snapshot fails for reasons outside your control, contact support and we'll help you make sure the Visit is documented.

Retention: Visit verification records, including the two location snapshots, are kept only as long as federal/state audit and payer recordkeeping requirements demand (federal baseline is 6 years, and some states require longer), then deleted or de-identified Storage: Secure, US-based cloud infrastructure, encrypted in transit and at rest Access: Limited to three groups - Float operations, billing, and compliance staff on a need-to-know basis; the specialty pharmacy that ordered the Visit (verification data for that Visit only); and federal/state EVV systems where submission is required. Location data is never sold and never shared with advertisers

Your location snapshots are used for Visit verification, regulatory compliance, billing, audit, and making sure you're paid accurately and on time. Float does not use them to track your movements, routes, or driving, and they are not an input to performance evaluation. The one exception you'd expect: like any visit record, they can be reviewed if there's a suspected falsified Visit. If you're doing the Visits, this data only ever works in your favor - it's the proof of excellent care delivered.

We understand the hesitation, and it's why we built the narrowest version of this feature we could. But there isn't an alternative method: location capture at Confirm Arrival and Confirm Departure is how Visits are verified on Float, and completing that verification is required to perform Visits on the platform. To be clear about the scope of what you're enabling - two snapshots per Visit, nothing in between, nothing before, nothing after. If you'd still prefer to keep Float off your primary personal phone entirely, that's a choice available to you: the app runs on any compatible smartphone, and some nurses use a separate device for their independent contracting work.

Our Privacy Policy at floathealth.com/legal/privacy describes exactly what location data is collected, when, how it's used, stored, shared, and retained, and commits us to notifying you before any material change to how location information is handled.

You should press Confirm Departure when you’re leaving the patient’s house. The lab drop-off process and verification is not included in EVV.

Reach us at info@float.health - we'd rather over-explain this than leave you guessing.

For any questions related to the supplies, pump, or scheduling status, payment or visits contact Float Health. Our team is ready to help you! If you have questions about medications, patient status, or need order clarification, during or before a visit call the pharmacy listed in the Visits Details.

Each patient is prescreened by the pharmacy before they are cleared for in-home infusions. If the pharmacy has any concerns about the patient’s home environment they will not be cleared to receive medications in home. If a nurse on a home visit becomes concerned about patient safety and/or the safety of the home environment the nurse should report this to Float and the pharmacy. In extreme cases, social work can be consulted and/or alternate site therapy can be coordinated. As in all settings, patient safety is of primary concern.

Each nurse is an independent nurse contractor (INC) with Float and our partner pharmacies require all INC’s to have their own liability insurance. Most nurses get their policies through Nurses Service Organization (NSO), which provides inexpensive coverage that can also cover you anywhere you work as a nurse.