Float Health Achieves SOC 2: The New Standard for Safe, Scalable Home Infusion Nursing

Float Health is excited to share a big milestone: we are now SOC 2 certified.
This achievement is emblematic of how Float is a partner that takes security, compliance, clinical safety, and patient trust as seriously as we take our nursing quality.

Specialty Pharma is constrained by nurse supply. Pharmacies want to fill every referral that comes in, and quickly. However, the market is composed of tiny agencies operating in the dark ages that lack the requisite controls and compliance necessary to properly handle PHI and prevent costly HIPAA breaches. These fractured and fossilized nursing sources confer outsized liability and auditing burdens on pharmacies.

As one of the only SOC 2-certified nurse supply partners, this isn’t just a badge for our website.
Float has redefined what safe to scale nursing partnership needs to be for Specialty Pharmacies, providers, and the patients who depend on them.

Why SOC 2 matters for home infusion nursing

Home infusion is one of the most sensitive environments in healthcare. High-risk therapies, complex regimens, and real-world unpredictability all collide in the living room. Every visit touches PHI, clinical decision-making, and patient safety - and every visit is happening far from the controls of providers and pharmacies.

For Specialty Pharmacies, this means you’re not only coordinating logistics, you’re managing risk.

Historically, the home nursing landscape has made this an area ripe for HIPAA breaches.

Specialty Pharmacies rely on a patchwork of dozens, or even hundreds, of agencies. Some pharmacies might try buying expensive middleware vendors that digitize a rolodex but fail to consolidate supply or accountability. This forces pharmacies to carry all the exposure. They take on risk across:

• dozens of micro-vendors
• rogue documentation habits that result in “shadow PHI” in email, texts, and random printouts
• uncontrolled PHI pathways that produce printed papers and faxes
• uneven credentialing and training
• variable devices accessing sensitive patient info

It’s risky, expensive, and not built to support a pharmacy’s growth.

SOC 2 changes that calculus, it verifies the safest way to put nurses in the home, clinically and compliantly.

SOC 2: Proof that Float Health is built for enterprise-level trust

SOC 2 certification independently validates the controls, processes, and safeguards Float has in place across our platform and operations.
It means an outside auditor has reviewed how we handle:

• PHI and sensitive data
• access controls and permissions
• clinical workflows and visit notes
• secure scheduling and messaging
• credentialing and onboarding
• incident response and monitoring
• systems and device management

And they’ve affirmed we meet rigorous standards for security, availability, and confidentiality.

Importantly: it proves pharmacies don’t have to take our word for it.
Our controls are audited, documented, and ready for your security review - just ask!

How Float Health Compares to Middleware Agency Management Systems

Third-party intermediary platforms position themselves as “marketplaces.”

They aren’t.

They don’t aggregate, develop, or maintain clinical supply. They don’t absorb any operational or compliance risk. And they don’t take responsibility for the outcomes that happen in the home.

Float does.

Float is a true supply aggregator.
Middleware systems are digitized rolodexes.

Float:

• Builds, vets, and maintains a national network of infusion-capable nurses
• Handles onboarding, credentialing, quality checks, and visit notes
• Owns the nurse relationship, ongoing training, and clinical documentation expectations
• Standardized workflows for scheduling, PHI access, communication, and visit notes

Middleware vendors:

• Do not create or maintain supply
• Simply list agencies or independent nurses who pharmacies already contract with
• Push SPs to continue discovering, contracting with, and monitoring dozens of tiny entities
• Adds an expensive enterprise contract, not actual supply density
• Take no responsibility for workforce compliance and force all the operational, legal, and regulatory risk back onto the pharmacy

Middleware adds yet another cost center. Float owns the end-to-end clinical workflow to improve your bottom-line and adds nurses that grow your top-line.

Float Health is the secure, cost-effective model for Specialty Pharma

With SOC 2, Float doesn’t just digitize workflows, we own them.

We hold ourselves to the same security standard as the systems Specialty Pharmacies already trust, not the fragmented model the industry has tolerated.

Here’s what SOC 2 certification means when you partner with Float:

1. Lower breach risk

By consolidating nursing supply with one set of audited controls, we dramatically shrink the attack surface that pharmacies otherwise inherit from agencies and independent nurses.

2. Liability transfer, not liability accumulation

Float takes responsibility for credentialing, PHI access governance, training, and secure visit notes. With third-party intermediary platforms Specialty Pharmacies carry full exposure.

3. Reduced compliance costs

Instead of managing dozens of vendor relationships, BAAs, documentation styles, and audit trails, pharmacies get one partner with standardized, SOC 2-validated processes.

4. Stronger trust with referring providers

Providers want to know their orders go somewhere safe, consistent, and professional.
Providers want to know their patients are seen by nurses that are technically-skilled, deeply-experienced, and providing compliant care.
SOC 2 certification reinforces that pharmacies partnering with Float are choosing the most secure nursing source for their patients.

Why this matters for the future of home infusion

The next decade of home infusion growth will favor Specialty Pharmacies that can scale safely.
Security standards will rise. Compliance requirements will tighten. Referral sources will demand clearer, cleaner audit trails.

Float is committed to leading that shift.

Our SOC 2 certification is one more proof point that we are building the first enterprise-grade nursing supply partner in home infusion. A system that doesn’t just get visits done, but does them with:

• standardized workflows
• clinical rigor
• secure and consistent visit notes
• consolidated accountability
• audited controls
• and a nurse network ready to grow with your program

This is how home infusion nursing should work.
This is how we keep patients safer.
And this is how pharmacies scale without inheriting chaos.

To our partners: Thank You!

This milestone reflects the trust Specialty Pharmacies place in Float Health and the expectations you set for the industry.
We’re proud to raise the bar.

If you’d like a copy of our SOC 2 report or want to talk about how Float can support your program across more states, therapies, or MSAs, reach out anytime. We’re here to help you scale securely.

Float Health: Enterprise-grade nurse supply, backed by SOC 2, for home infusion in the wild.